Thursday, 28 April 2016

Switch off computer?

Should you leave your computer on or switch it off at night?

 

It’s a popular belief that you shouldn’t leave your computer on all time because it wears down the components faster, but is there any truth to it? And can frequent shutdowns and start-ups lead to wear and tear as well?

According to technology experts, leaving your computer on all the time is less stressful than switching it on and off multiple times during the day.

Each time you turn on your computer, a small surge of power causes all the components to wake up and start spinning. Making your computer run through this motion several times every day can lead to a shortened lifespan. This risk is greater the older your computer is.

However, that’s not to say that leaving your computer on all the time doesn’t have its effects. As with any mechanical parts, constant use over time will eventually wear them down. Leaving your computer on all time often means heavier power usage, and can make it a pain to reboot after you eventually shut down, because the computer will take some extra time to process all the new information it has received before starting up again.

So, should you shut down or leave it on? It all comes down to how much you use your computer. If you use it several times throughout the day, it’s better to leave it running and let it slip into sleep mode. However, if you only jump on to it once in a day for a couple of hours, say to check emails or Facebook, then you can turn it off once you’re done.

As a recommendation, if you leave your computer on for weeks at a time, one thing you can do to extend its life is to perform a complete shutdown once per month. Also, once per week, close down your programs and restart the computer. This allows the machine to consolidate all information and clears it of old data that could be clogging it up.

Related articles:
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Extend the life of your smartphone



 

Mobile background noise

Tech Q&A: Turning off background noise on your Android

 

Q. Fred

Hi, I have a Samsung and your article ‘How to turn off background noise on your iPhone’, doesn't help me with my Android. I have a hearing problem, and that would have been a good one for me, but I have a Samsung, so it’s not helpful. Is this function also available on Androids? Cheers, Fred.

A. Hi Fred,

Samsung phones do have a similar feature, and it is turned on by default. On the Samsung S5, the setting can be found by opening the Phone app and tapping the three-dot icon, located at the top-right, underneath the Contacts icon. Then tap Settings > Call, and you will find the option under ‘Ringtones and sounds’.

If you still have trouble hearing phone calls even with noise cancelling turned on, you might be able to improve the sound of calls by activating ‘Personalise call sound’. This feature is found in the same menu and allows you to adjust the way calls sound, based on your preferences, such as:

·         ‘Adapt sound’ will enable you to customise the sound output of your phone, based on a quick test of your hearing in each ear

·         ‘Soft sound’ will soften the sound of the other person on the phone and can be useful if the person you’re talking to is in a noisy environment

·         ‘Clear sound’ will attempt to make a muffled voice clearer and easier to understand.


On the Samsung S3 and S4 you can find these options by opening the Phone app, then tapping the Menu button on your device, then tapping ‘Call Settings’. You can also access them by opening the Settings app and tapping ‘Call’.

Related articles:
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Monday, 25 April 2016

Clear Browser History

How to clear your browser history and empty its cache

 

Are you having problems browsing the internet? You may have some nasties in your browser history and cache. Here’s how to clear them and restart with a clean slate.

Internet Explorer

·         With your browser open, go to Tools > Safety, then click ‘Delete browsing history’.

·         Select the data you want to remove. It’s best to check the boxes next to ‘Browsing history’, ‘Cached images or temporary internet files’, ‘Cookies’, ‘Download history’, ‘Saved form data’ and ‘Saved passwords’.

·         Click ‘Delete’.

 

Microsoft Edge

·         Click on the three lines at the top right-hand corner of your browser. This is called the ‘Hub’.

·         Go to ‘History’.

·         Select ‘Clear all history’ > ‘Show more’. From here you can choose the data you want to remove.

·         Select the same data types as above.

·         Click ‘Clear’.

 

Google Chrome

·         Click the Chrome menu on the top right-hand side of your browser or go to Chrome in top menu, then click ‘Preferences’.

·         Go to ‘History’ and click ‘Clear browsing data’.

·         A menu will appear that gives you the option for how much history you want to delete, from ‘the last hour’ to ‘the beginning of time’. If you want to clear your entire history, click ‘the beginning of time’.

·         Here you can also check the data you want to clear. I recommend that you select ‘Browsing history’, ‘Download history’, ‘Cookies’, and ‘Cached images and files’.

·         Once you’ve selected what you want to delete, click ‘Clear browsing data’.

 

Firefox

·         Go to the top menu and click ‘History’ > ‘Clear recent history’.

·         A menu will appear with options for the time range you wish to delete, as well as the type of data you wish to remove.

·         Check the boxes next to ‘Browsing & Download history’, ‘Cookies’, ‘Cache’ and ‘Active logins’.

·         Click ‘Clear Now’.

 

Safari

·         Click on ‘Safari’ at the top left-hand side of the browser.

·         Go to ‘Clear history and website data.

·         Select your desired time range to clear.

·         Click ‘Clear history’.

·         Quit Safari and once you reopen it, your cache will also be cleared.

 

There you have it. Your browser should now be free from nasties and unnecessary data that can bloat it and reduce its performance.

Related articles:
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Best free internet browsers



 

Thursday, 21 April 2016

New iPhone features

Three new features you didn’t know your iPhone had

 

With a focus on intelligence and proactivity, Apple's latest software update iOS 9.3 comes with a plethora of innovative new features that will change the way you use your phone and go about your day. Here are three standout features that are particularly valuable.

1. Selecting multiple photos
In the past, uploading or sending multiple photos required you to tap individual photos one by one. Now, you can select entire groups of phots at a time simply by sliding you finger across the screen.

Here’s how to select multiple photos:

1.      in the Photo app, tap Select at the top right of the screen

2.      place your finger on the first image you want to select

3.      slide your finger along the screen to include as many photos in the selection as you want.

 

2. Using Night Shift to sleep better
The latest iPhone update has people buzzing about Night Shift, a feature that changes the colour temperature of your screen to match the time of day. Blue light has long been suspected of ruining sleep by affecting our brain’s production of the sleep hormone, melatonin. Night Shift switches your iPhone’s display to give it an amber hue, which is designed to help ease your brain into sleep mode.

To turn on Night Shift:

1.      launch the Settings app

2.      tap Display & Brightness

3.      select Night Shift

4.      adjust the brightness, timer and text appearance using the toggle functions.

 

3. Enabling power-saving mode
With the new Low Power function, your phone will kick into power-saving mode whenever the battery drops below 20 per cent. This works by suspending the background app refresh that your phone would normally perform, and reducing background lighting to conserve power.

To tell whether Low Power Mode is on:

1.      look for the battery icon in the upper-right corner of the screen

2.      If your battery is below 20 per cent, the battery icon will display as yellow rather than the usual red, indicating that Low Power Mode is working.

Related articles:
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Sharing online content on your iPhone



 

Laptop overheating

Tech Q&A: how do I stop my laptop from overheating?

 

Q. I have had a Dell laptop for over 3 years. It has been running fine, but over the last month or two it has been getting very hot. It also sometimes runs slowly or even turns off by itself, I suspect, because of the heat.

Is there a way to fix this or will I have to buy a new laptop?

Russell.

A. Hi Russell, you are most likely correct in suspecting that this is the cause of your laptop performing poorly and shutting down. Luckily, laptop overheating is, in most cases, relatively easy to fix.  

Laptops typically overheat because there is not enough air is able to pass into them. This is usually because the air vents have become blocked by dust or something else is covering them.

A common design flaw in laptops is that the air vents are sometimes located on the bottom. So when the laptop is placed on your lap, your clothing may block the vents. For this reason you should never put a pillow between your lap and your laptop while you use it.

A quick and easy fix for this is to purchase a laptop stand or laptop cooler. These devices allow air to pass between your laptop and your lap or desk. For a quick fix, try placing your laptop on top of the bumpy side of an egg carton or two.

If you don’t use your laptop on your lap, the problem is likely being caused by accumulated dust in the vents. To fix this, you will need a small screwdriver and a can of compressed air (available at office supplies or computer stores). Before you proceed, you should make sure that opening your laptop case will not void your warranty. If your laptop is still under warranty, contact the manufacturer for assistance.

Now unplug your laptop, turn it off, close it and then remove the battery. Next, gently place it upside down and locate the screws so you can access the air vents. Some laptops allow you to remove the air vent covers, while others will require you to remove the entire bottom panel. If your device looks like it may be difficult to clean, or you’re not entirely confident, you may wish to ask a friend or family member for help, or perhaps take it to a computer store.

Once you have located the screws, unscrew them and remove the back panel. Hold the fans in place so that they cannot spin and try to blow the dust off in short bursts. Occasionally the dust may be so heavily accumulated that the compressed air will not be strong enough to dislodge it. In this case, you may attempt to dislodge it with a cotton bud. Don’t touch anything inside the laptop other than the fans. Make sure that you don’t blow the dust further into your laptop, as this will just cause further problems.

Now replace the back cover and screw it back on, then reinsert the battery. Turn your laptop on and ensure that the fans are working by listening for a gentle hum and feeling over the vents for airflow.

If your laptop is still overheating, you may have to take it to a computer repairs shop, or purchase a replacement.

Related articles:
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Technology glossary

 

Tuesday, 19 April 2016

Quick Time

PC safety: Uninstall QuickTime, warns Homeland Security

 

The Homeland Security department in the US has urged PC users using the Apple program QuickTime to uninstall it immediately. This has come after security software maker Trend Micro Inc said it had discovered two new bugs in the PC version of the software.

Both companies warn that the two critical vulnerabilities could be used to attack PC computers if users visit a malicious webpage or open a tainted life. While Trend Micro said that it hadn't heard of any cases where the bugs had been exploited, Apple's decision to phase-out QuickTime for PC means that the bugs won't be fixed. So uninstalling the program altogether is the safest option.

This warning is not applicable to Mac users using QuickTime.

Read more at cnet.com.au

 

Saturday, 16 April 2016

Custom Text Messages

How to set up custom text messages you can use to respond to calls

 

We’ve all been in the position where we can’t answer a phone call because we’re driving, eating or in an important meeting, but did you know that there’s a simple way that you can let the caller know that you’re not being rude, you’re just otherwise occupied?

Here’s how to set up custom text messages you can use to respond to calls you can’t take.

You’ll probably notice that when your phone rings, this screen will appear.

(See attachment) 

Now, you see that little icon on the right hand side that says ‘Message’? If you tap that whilst your phone is ringing, you’ll be presented with three pre-set text message responses that read “Sorry, I can’t talk right now.” “I’m on my way.” and “Can I call you later?”. If you tap on any of these options, your iPhone will automatically send that as a text message to the person calling you.

That’s all well and good if you like the stock messages, but you can also change these pre-set responses in your settings. Simply go to Settings > Phone > Respond with Text and this screen will appear.

(See attachment)

As you can see, I’ve already changed my default responses to some which are more ‘me’. And you can do the same. Just tap into one of the pre-set response fields and change it to something more suitable for your purposes. You may type in “Sorry, I’m playing golf. Please text me your name and number and I’ll call back”, or “I can’t take your call right now, I’ll call you back shortly”.

Now when you receive a call, all you have to do is tap the ‘Message’ icon and your custom responses will appear. All you have to do is tap the one you like and it will send automatically. And you can create your own messages to suit many different purposes.

What sort of message would you create to respond to calls?

Related articles:
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Wednesday, 13 April 2016

Facebook tip

Facebook tip: how to upload photos from iPhone/iPad

 

Perhaps it was your granddaughter’s fifth birthday party over the weekend or a special friend’s significant wedding anniversary. It’s easy to become snap-happy on important occasions, and uploading photos to Facebook is a great way to share the memories with friends and family. Here’s how to do it from your Apple devices.

Via the Facebook app:

 

1.      tap the Photo tab (located in the Facebook app options bar at the top of the screen) to make your phone’s camera roll pop up

2.      select the photos you want to upload by tapping them

3.      hit Done to be redirected to the upload screen

4.      customise your upload by tagging friends, overlaying filters and adding the photos to an existing album or edit who can see them

5.      finally, tap Post to upload your photos to your Facebook newsfeed.

 

Via your iPhone or iPad’s Photos app:

 

1.      in Photos, tap on the camera roll album and select a photo you want to upload to Facebook

2.      tap the icon resembling a rectangle with an arrow pointing upwards (located at the bottom left of the screen), which will  then show the photos in your camera roll on a horizontal scroll

3.      from here, swipe left or right, tapping to select the photos you want to upload; look for a blue dot on each photo that shows whether the photo has been selected

4.      when it comes to sending and uploading photos, you’ll see a few apps at the bottom of the screen, including Message, Mail, iCloud Photo Sharing and Facebook

5.      once you’ve made your photo selections, hit the Facebook icon to be redirected to the upload screen (if the Facebook app doesn’t display as an option, you may still need todownload the app)

6.      customise your upload by tagging friends, adding the photos to an existing album and editing who will be able to see them

7.      now simply hit Post to upload photos to your Facebook newsfeed and you’re all done!

 

Related articles:
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Five iPhone tips you should know

 

Monday, 11 April 2016

Technology glossary

Technology glossary

 

Understanding the complex world of technology can be difficult. This easy-to-understand glossary of technology terms covers everything from A to Z.

A
ADSL (Asymmetric Digital Subscriber Line). A form of internet connection that uses normal copper telephone cables. The maximum speed of ADSL is 8 Mbps.

ADSL2+. An improvement of ADSL that allows for speeds up to 24 Mbps.

Assistive technology. Technology that is optimised to assist users with disabilities. Can be either software or hardware.

Apple. An American technology company that manufactures Macs, iPhones and iPads, among other things.

Attachment. A digital file that is attached to an email, such as a picture or video.

App. Short for application, an app is a small program, usually on a mobile device.


B
Bandwidth. The maximum rate at which data can be transmitted, often used to rate the speeds of internet connections. Usually measured in Kbps or Mbps. 

Bit (binary digit). The smallest unit of data in a computer. Every piece of information stored digitally is made up of bits. A single bit is either a one or a zero.

Blog (web log). An online diary entry such as Tumblr or Wordpress.

Bluetooth. A type of short-range wireless communication technology. Common uses include wireless headsets, keyboards and mouses.

Bluray. A type of disc the same size as a CD or DVD but which can store much more data. Typically used for high definition (HD) movies. 

Booting/booting up. The processes your computer performs to get to the stage where it is usable (like you climbing out of bed in the morning before you can start your day).

Broadband. A fast digital internet connection – dial-up’s successor. 

Browser. Allows you to navigate on the internet by reading HTML code and converting it to the text, images and videos that make up the internet. Examples include Safari, Google Chrome, Mozilla Firefox and Internet Explorer.

Byte. A byte is a small unit of measurement for computer data. A byte is made of eight bits and is often used to describe the size of a very small file.

Bps/bps. Bps refers to the rate of data transfer (for example, when you download an image from the internet). The acronym can be confusing as it refers to either bits per second (bps) or bytes per second (Bps) based on the capital or lowercase b. Larger rates of data transfer are measured in kbps, mbps or gbps.


C
CD (Compact Disc). A format of data storage that was initially used for music, but is also often used for computer data.

Chat rooms. A place where you can talk to other people over the internet on any topic, usually anonymously.

Cloud computing. Using devices located elsewhere to perform tasks and store data. For example, you can store your photos in the cloud to save space on your device for other things.

Cookies. Cookies are small files stored on your computer. They are created by some websites you visit and hold data about you (such as what you searched for on the internet). Cookies are usually used for user convenience, but are sometimes used intrusively. You candisable cookies if you don't want to use them.


CPU (Central Processing Unit or processor). The brain of your computer that performs calculations to make programs function. CPU speed is measured in GHz, faster CPUs can perform tasks more quickly than slower CPUs. 


D

Desktop. The first screen you see when your computer loads up. Like a real-life desktop, your computer desktop is where you can store things you access regularly. The term can also refer to a desktop computer, meaning a large computer which is not portable.

Download. Transferring a file from one source to your computer, typically from the internet (the opposite of upload). 

DVD (Digital Video Disc or Digital Versatile Disc). A disc that has the same dimensions as a CD and allows for greater data storage, but not as much storage as a bluray disc.


E

Encryption. The process of converting data into an unrecognisable form so that it can’t be read by anyone unauthorised to do so. Once the data is ready to be viewed, it can be decrypted with the use of a password.

Email (electronic mail). Mail sent over an internet connection. Emails can have attachments such as, photos, music or movies.

Excel. A product that often comes as part of Microsoft Office. Excel is used to create and manage spreadsheets.

Emoji. A small picture that can be inserted into web pages or messages.


F

Firewall. An online ‘guard’ that protects your computer from unauthorised access via the internet.

Flash drive. A device used to store data. In the past, flash drives have been used mostly on small devices such as cameras, smartphones and USB flash drives, but are now often used in larger devices such as laptops and desktop computers.

Freeware (free software). A piece of software that is free, has no expiration date and no limitations.


G
GIF (Graphic Interchangable Format). A type of image file that is usually low quality and can be animated. 
Gigabyte (GB). A gigabyte is one billion bytes. Gigabytes are often used to measure the size of hard drives or internet plans.


H
Hard Drive (HDD or Hard Disk Drive). The device in your computer that stores everything you use on your computer. Some new devices use flash drives instead of, or in addition to, hard drives.

Hardware. Hardware refers to physical parts of a computer that you can physically touch (although you shouldn’t touch some of them). Examples include the mouse, keyboard, monitor, and all the parts inside the computer (CPU, graphics card, etc.).

History. In the context of technology, this usually refers to the record your internet browser keeps of every website you have visited. You can delete your history to prevent others from finding out what you do online.

Hotspot. A wifi network that you can use to connect a device to the internet. If you have a smartphone or tablet with a data plan, you can use it to create a wifi hotspot.

HTML (Hyper Text Markup Language). The code that is written to display websites. Browsers read this code, interpret it, then format it in a way that can be viewed by the user.

HTTP (Hyper Text Transfer Protocol). The way in which web pages are sent over the internet. HTTPS is a secure version of this that uses encryption.


I
ISP (Internet Service Provider). The company that allows you to connect to the internet. Some examples are Telstra and Optus.

Internet. A worldwide network that is used to socialise and to share information (such as this technology glossary).  


J
Java Applets. A program that is designed to be run within a web page. Most commonly used for games.

JPEG (Joint Photographic Experts Group). A type of image that is often used by digital cameras and the internet.


K
Kilobyte (KB). A kilobyte is a thousand bytes. Kilobytes are often used to measure the amount of storage space a small file takes up. A PDF file may be 125 KB.


L
Laptop. A small portable computer that is an all-in-one device, meaning the keyboard, monitor, mouse, and keyboard are all connected.

Linux. An open-source operating system. Software for Linux systems is usually free.


 

M


Mac. Formerly known as a Macintosh, a Mac is a personal computer (PC) developed by Apple  that uses the OS X operating system. Macs have become significantly more popular in recent years.


Malware (malicious software). Malware is software that is designed to infect your computer for malicious purposes. Types of malware include viruses, worms, Trojan horses, spyware, adware, scareware and ransomware. Read more about malware here.  

Megabyte (MB). A megabyte is a million bytes. Megabytes are often used to measure how much space a file will take up on a device. A downloaded MP3 may be 3.5 MB.

Microsoft. A large computer company responsible for the creation of Windows, Microsoft Office and many other things. Microsoft was founded in 1975 by Paul Allen and Bill Gates.

Modem. A device that allows you to connect to the internet, usually via a phone line.

MP3. A type of file that is used to store music.


N
Netiquette (internet etiquette). The dos and don'ts of the internet for those who wish to be courteous.


O
Offline. Not connected to the internet.

Online. Connected to the internet.


P
Paint. Basic image-editing software that comes with Windows.

PC (Personal Computer). A computer designed to be used by regular people for things such as surfing the web, playing games or creating documents. Although Macs are still PCs, the term generally refers to Windows computers.

PDF (Portable Document File). A type of document that can be easily viewed on multiple devices, PDFs are a common way of storing application forms.

Powerpoint. A Microsoft Office product that is designed to allow users to create presentations.


Q
Quicktime. A multimedia player that is capable of playing videos, music and animations. Originally designed for Macs, it has since been developed for Windows.


R
RAM (Random Access Memory). RAM is your computer’s short-term memory. Information which is being used by your computer is stored on your RAM, so the more RAM you have, the more things you can do at once. 

Recycle Bin. The location on your Windows computer where files are sent prior to being deleted. This location is called Trash on Mac computers. 

ROM (Read Only Memory). Memory that cannot be modified. The instructions for your CPU that tell it how to start-up (boot) are stored in ROM.


S
Search engine. Allows users to easily search the internet for content, the most popular search engine is Google. 

Server. A computer system that provides services to other computers. Most commonly servers hold the data from which websites are made. 

Shareware. Software that you are able to use either for a limited time or with limited functionality (or both), before you must register for using the software program. Registering usually involves payment.

Skype. A popular program for VOIP, Skype allows users to make free calls over the internet to other Skype users. Calls can also be made to normal telephones or mobile phones, but at a cost.


Software. The operating system and programs that you use on your computer. Internet browsers are a type of software, so are games, email clients, music players, etc.  

Spam. Emails you receive that you haven't asked for and don't want. Includes scams, herbal-medicine emails and chain emails.

Spyware. A program that is installed, without the users knowledge, to keep track of your internet habits.


T
Trojan Horse. A huge wooden horse used by the Greeks to program that contains hidden malware inside it. It will infect your computer when you open the gates and welcome the suspicious horse into Troy run the program.


U
Upload. Transferring something that is stored on your computer to another location, usually via the internet (the opposite of download). 

URL (Uniform Resource Locator). The location of web pages on the internet. For example, the URL of YourLifeChoices is: https://www.yourlifechoices.com.au.

USB (Universal Serial Bus). A type of connector that is used to connect devices. For example, a keyboard will plug into a computer using a USB, and a smartphone will charge using a USB cable. Over the years, USB has been upgraded to allow for faster connections.


V
Viral. If a photo or video ‘goes viral’ it means that it has suddenly spread and has been seen by a lot of people.

Virus. A malicious program that is self-replicating and changes the way your computer operates. A virus is a form of malware. 

VOIP (Voice Over Internet Protocol). Uses your internet connection to make online phone calls, which can be free. Can also be used to call fixed lines or mobiles.


W
Web. A shorthand version of World Wide Web, which refers to the internet as a whole.

Wifi. Local wireless connections that allow computers to connect to each other or the internet.

Webcam. A video recorder designed to be used with computers, and in particular on the internet.

Windows. The most commonly used operating system, developed by Microsoft. The current version is Windows 10.

Word. Word-processing software developed by Microsoft.

www (World Wide Web). The World Wide Web, or simply ‘web’ is a system of interlinked, hypertext documents that runs over the Internet. With a web browser, a user views web pages that may contain text, images, and other multimedia and navigates between them using hyperlinks.

 


X


Y


Z